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Conference Services Manager
Hotel Nia Menlo, CA
$120k-151k (estimate)
Full Time | Commercial Real Estate Brokerage & Management 6 Months Ago
Save

Hotel Nia is Hiring a Conference Services Manager Near Menlo, CA

Overview

Opportunity: Conference Services Manager

Manage operation of the Conference Services Department overseeing coordination of conference and meeting groups in accordance with established guest service and sustainability standards.

Your Growth Path

Sales Manager – Director of Catering Sales – Director of Sales

Your Focus

  • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Plan and conduct pre and post-convention meetings with clients and respective departments.
  • Establish rapport with and entertain meeting planners while promoting hotel facilities and services.
  • Conduct walking site inspections throughout property.
  • Monitor in-house group activity, providing assistance as needed.
  • Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs.
  • Assign banquet/meeting rooms set up based on needs of clients.
  • Review banquet associates’ work to ensure accuracy.
  • Assist sales staff in promoting hotel, developing leads, and securing re-bookings.
  • Coordinate activities of various departments to service accounts.
  • Document tracking of group activity. Access and input data into a computer system to generate account history reports.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Your Background and Skills

  • Associate or Bachelor’s degree preferred.
  • 1 to 3 years' of related experience.

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. 

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Commercial Real Estate Brokerage & Management

SALARY

$120k-151k (estimate)

POST DATE

11/25/2022

EXPIRATION DATE

09/25/2024

WEBSITE

hotelnia.com

HEADQUARTERS

MENLO PARK, CA

SIZE

25 - 50

FOUNDED

2018

REVENUE

<$5M

INDUSTRY

Commercial Real Estate Brokerage & Management

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The job skills required for Conference Services Manager include Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Conference Services Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Conference Services Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Conference Services Manager positions, which can be used as a reference in future career path planning. As a Conference Services Manager, it can be promoted into senior positions as a Meeting/Event Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Conference Services Manager. You can explore the career advancement for a Conference Services Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Conference Services Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Conference Services Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Conference Services Manager job description and responsibilities

Conference Services Managers organize and coordinate various types of meeting.

02/01/2022: Dallas, TX

Responsible for planning, preparation, and execution of conferences and events.

03/06/2022: Chicago, IL

Ensure Catering and Conference services are per standards and be available to be present at various events.

04/06/2022: Cedar Rapids, IA

Providing timely responses to acknowledge requests; confirm reservations; and outline services within the time line parameters established for the client.

01/25/2022: Gary, IN

Work closely with the client and key hotel departments throughout the duration of their conference, being available to assist them at the appropriate times.

01/24/2022: Wilmington, DE

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Conference Services Manager jobs

Set Out Clear Call Etiquette Guidelines Ahead of Time.

03/21/2022: Fort Smith, AR

Start on Time and Set Expectations.

02/06/2022: Carson City, NV

Have a clear escalation pathway.

01/24/2022: Norwich, CT

Use tools that boost speed and efficiency.

02/01/2022: Mobile, AL

Measure and analyse customer feedback.

04/10/2022: Fort Collins, CO

Step 3: View the best colleges and universities for Conference Services Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College